I'm An Idiot, And Probably Have Some Kinda Virus

So, lately I've randomly been having problems with programs not wanting to open (I get a window error message saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." At first it was just Fraps, so I tried uninstalling it and reinstalling it, which didn't work, but then I uninstalled again and reinstalled it to a different directory (it was C:\Fraps, and I changed it to C:\Program Files\Fraps), and it worked. However, now it's doing it with Photoshop, and screw trying to reinstall that... I don't even remember where my disc for it is. (Fraps takes like a few seconds to uninstall/reinstall, so I didn't care about doing that.)

In addition, now other problems are cropping up. A couple times now, I've gotten a message saying some kinda windows thing crashed, and a message along with it saying my computer will restart in 1 minute, which it then does. I noticed something suspicious in Task Manager (83583137:1587479803.exe), which won't close when I choose End Process, and when I click Open File Location, nothing comes up. That's when I figured it's prolly some kinda virus.

So, I tried to download/install AVG to run a scan. However, it gives me an error when I try to install every time I try. (The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.)

Any advice on how to fix this? ><

If you're having trouble downloading the necessary anti-virus software then roling back your computer to a date it wasn't receiving these problems is probably the easiest option if you're not worried about losing any data.

Google 'Housecall' and try running that, nothing to install.

Yeah, I'm definitely hoping to avoid a reformat unless there's literally nothing else I can do. And I don't think I can do a rollback will work... I'm pretty sure I have System Restore turned off. <_< Which is probably just as well, because with how this thing is sounding, I wouldn't be surprised if it backed itself up in System Restore (I had one once that did that, which was why I turned it off in the first place).

Housecall catches a lot of things. :3 I did it to fix a buddy';s computer who download that one fake Windows antispyware 2010 or whatever. Hard to get rid of normally.

Trendmicro Housecall

Damn, Housecall not working either. Get a message saying "An internal error has prevented HouseCall from opening. Do you want to visit the HouseCall Web site to get the latest version and try again?"

Buh. Now I want to remote connect and tinker with your computer. >___>

Edit: Have you tried running in safe mode with networking?

I googled your 83583137:1587479803.exe.. and the only thing google picked up was this thread lol.
Honestly I'm not sure what it is, but it sounds like a pain in the ***.

Try booting in safe mode and installing AVG? Safe mode loads the bare necessities on boot up, which sometimes circumvents viruses.

Actually before I got that error message with HouseCall, it looked like it was working, but a few seconds into a scan, it crashed, and I got the generic Windows crash message saying housecall.bin has stopped working and the whole "A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available."

And no, I haven't tried Safe mode with networking? How would I start it up in that, and what would I do once I did?

Restart and once the monitor turns on again, start hitting F5 (or F8 depending on your OS). You should get some alternate start-up options. Safe Mode with Networking should be among them.

Once you do that, try running Housecall again. Beyond that, I don't have any more advice. :<

Well, I tried running Housecall in Safe Mode w/Networking, and had the same problem. But I tried installing AVG again while I was at it, and that installed. So now it's found that the virus is Win32/Katusha, but whenever it tries to remove it or quarantine it or anything, it says the object is inaccessible. It found that without me even running a scan, as soon as I downloaded the updated detection stuff. Now I'm running a full scan, but I don't like my chances at the moment. x.x

I would recommend a program called Combofix. I fix computers daily and this little gem does wonders for me again and again.

If that doesn't work, you should really reformat as mentioned.

Try Malware Bytes maybe, if you can get it to open up?

i have been with those kinds of viruses, they are very hard to remove , try malweare bytes is very effective

For viruses that give you problems in the removal process it might help to do the scan from another computer if you have one that has an extra port to plug it in to. Of course this requires removing the hdd and having another plug to put it in so it generally doesn't help your average person.

Problem with viruses is that many of the programs can remove them but they can't reverse the effects they've had. Even once you remove it you may still have problems. Common ones include a proxy having been set up or corrupting your file associations so windows doesn't know how to open any files including things like Command prompt which is super annoying.

As other's have said though, unless you have a good back up or restore point it's going to be easier to just reinstall. Is the aversion to reinstalling data related or programs such as your PS that you'll have to reinstall?

/magic "Viruna" <t>

no but really, i'd help if i wasn't computer-HELP I AM TRAPPED IN 2006 PLEASE SEND A TIME MACHINE =(

when could war/sam cast viruna
I'm confus

hume secondary character br0h

The aversion to reformatting would be a combination of backing up all my crap, (which would take forever, but I have to do it anyway soon) to put it back on this computer after reformatting, just so I can do it again within like a month or two from now (planning on getting a new computer soon), and the fact that I'd hafta reinstall so much crap (FFXI being a big one, but there's others; like I mentioned before, I don't even remember what I did with my Photoshop disc, and I use Photoshop fairly often).

Thanks everyone for all the help, by the way! AVG found the virus, along with a couple trojans, and I managed to get rid of them all after a lengthy scan to find them all, followed by many restarts for it to remove them. But everything's fixed now.... hopefully. *crosses fingers*

:3 Now just do a scan every week or two to make sure nothing happens. An ounce of prevention is worth a pound of cure! :P

Get nod32, use firefox, use noscript, use adblock plus. Don't be HELP I AM TRAPPED IN 2006 PLEASE SEND A TIME MACHINE and go to dumb sites,become immune to all viruses/spyware/trojans/keyloggers in the universe.

I just installed PCtools and removed some crap thats probably been on my pc a while, now my pc wont boot lmao

oh well, ultimate boot disk + reformat

but i know that feel bro!
/comfort kyrial

you can try running virus software/maintaince stuff off a thumbdrive just got figure out how set it up. Also obviously look online for progs designed to specifically remove that if normal things cant. Theres alot stuff out there that standard virus scans cant remove once its on least not till the companhy builds in the specific protocals to remove it.

Packed.Win32.Katusha.e Description

Packed.Win32.Katusha.e is also known as Trojan:Win32/Yektel.A, and is a harmful Trojan that communicates with a remote IRC server. Packed.Win32.Katusha.e is able to create a start-up registry entry to ensure that it executes with every system start-up. Packed.Win32.Katusha.e may enable attackers to install malware such as backdoor Trojans. Packed.Win32.Katusha.e should be removed with a security tool as soon as it is detected.

a 2nd descrip
Packed.Win32.Katusha.b is a trojan created to harvest confidential information from your browsing actions and generate equivalent pop up ads. The trojan may also download and install additional parasites onto your infected computer. Packed.Win32.Katusha.b is normally spread via unusual e-mail attachments, file sharing utilities, instant messaging or through adult related web pages. Packed.Win32.Katusha.b may harvest personal data and initiate damage to your system files.

Clean and protect your computer from all varieties of malware threats. Scan and remove Packed.Win32.Katusha.b trojan and all its related files, clones and aliases.



though could be a false positive to

You bashin' Firefox, Flion? ಠ_ಠ

I can understand that. What might help would be to use a smaller(preferably faster such as an SSD) drive for your main os and programs and have all your user data, files and media on storage drives so if anything like this happens again you can wipe it no problem.

If you use win7, I actually like their system restore methods but I also keep a ghosted copy of my hard drive with a fresh installed os and basic programs such as FFXI so if my HDD dies or becomes corrupted I can just swap it out and only sustain minor losses.

Glad to hear it might be fixed. Goodluck with it.