Seraph, Help Me Out?

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Seraph, help me out?
 Seraph.Liberata
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Server: Seraph
Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:46:11
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Hey guys, I just got back from an afternoon movie to discover I can't log into my account. Playonline is saying my password is invalid, and I'm getting the same error from the SE account management page.

My friends seem to not be around tonight, so would anyone be so kind as to /sea all for Liberata, Maturin, Wilgefortis, and Twain and post here to let me know if any of my characters are logged in?

I'm sort of freaking out here. ^^;
 Hades.Medjai
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user: medjai
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By Hades.Medjai 2009-07-05 21:47:09
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its saying your SE password is invalid or your POL password?
 Seraph.Liberata
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Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:53:14
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"POL-5311

The Square Enix ID, Square Enix Password, or one-time password entered is incorrect."
 Hades.Medjai
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user: medjai
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By Hades.Medjai 2009-07-05 21:54:53
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you might have to change your password, happend to me after the last XBL update like a 2 weeks ago
 Seraph.Liberata
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user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:57:34
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Hmmmm.

By searching for the error, I found a thread on BG is saying that there is a lockout -- I'm noticed after the first few fails that my keyboard wasn't typing correctly (not registering a couple of keys), and I'm wondering if that caused me to be locked out.

I'll try the password change if waiting doesn't fix it. Thanks! ^^
 Carbuncle.Cianti
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user: Cianti
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By Carbuncle.Cianti 2009-07-05 22:05:42
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3 tries and it temp locks you out.
 Hades.Medjai
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user: medjai
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By Hades.Medjai 2009-07-05 22:06:46
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yup thats why i said she needed to change her PW lol
 Seraph.Caiyuo
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user: Caiyuo
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By Seraph.Caiyuo 2009-07-05 22:15:15
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So cancel the search request? Not on atm but I don't mind giving it a shot real quick.
 Seraph.Liberata
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Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 22:27:58
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Caiyou, I got ahold of some friends and they say I'm not on, so I'm gonna wait a little bit longer and retry logging in.

Thanks for offering to /sea for me. I'll post here if I'm still having trouble. :D

(And thanks Cianti, I didn't know the number of tries that triggers the lockout.)
 Seraph.Caiyuo
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By Seraph.Caiyuo 2009-07-05 22:29:43
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np! I've seen you featured a few times on Cora's LJ, so it's no big deal. lol
 Carbuncle.Cianti
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Server: Carbuncle
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user: Cianti
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By Carbuncle.Cianti 2009-07-08 14:03:11
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The lockout is designed to stop random people guessing yoru password :) I always get paranoid when I can't log on for whatever reason.
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